In today’s competitive business landscape, creating a customer-centric business model has become more crucial than ever. As companies strive to differentiate themselves, the focus on customer experience has emerged as a key driver of success. I’ve spent years studying successful businesses and consulting with entrepreneurs, and I’ve discovered that companies that prioritize their customers’ needs consistently outperform their competitors in terms of customer retention and long-term profitability. A well-crafted business strategy centered around customer satisfaction isn’t just about providing good service – it’s about fundamentally restructuring your entire organization to put the customer at the heart of every decision. Today,…